Specdepot . We are often on first name terms with our customers (and they with our staff). We provide a welcoming and friendly environment and we aim to give our customers the time they deserve. People tell us that they like coming to us because we are very friendly and helpful.
- We offer a guarantee with all our products.If we make a mistake we will rectify it as soon as possible free of charge.
- We will never recommend any product we do not think will provide a direct benefit to you.
- We will always give you honest impartial advice to enable you to make the best choice.
- We will never pressure you to make a decision you are not 100% sure of.
Value For Money
We’re not on the High Street for a reason. Being in a town centre location means paying higher rent and rates, which are passed on to customers in the form of higher prices. They usually have to pay to park for the privilege as well. Our location means that we save our customers’ time and money.
EXPERIENCE
The Specdepot team have combined experience of over 60 years in making and dispensing spectacles between them, so we are sure we can deal with any optical enquiry. This expertise is accessible by all our staff – so the benefits of that expertise and experience can be passed directly to our customers. Our staff have continuous education and training in order to give our customers the best advice for their optical needs.
Wide choice
We provide the largest range of lenses and coatings in the UK. We manufacture our own lenses and provide them direct to the public. This means our customers save money and better value for money. We stay at the forefront of all the latest innovations, to make sure you benefit from the best technology available.
Comprehensive sight test
We provide full and thorough eye-tests, for as long as you need, with no time limit whatsoever. We don’t rush customers and we give the time necessary to give our customers a thorough test.
Quality
Quality is of paramount importance to us. We only use trusted suppliers and our ISO 9001 quality control system (which is audited annually by B.S.I.) means that we carefully manage all aspects of making your spectacles. All spectacles we manufacture are checked to exacting British Standards. We don’t just want to sell you spectacles. Following your purchase, you can call in at any time in the future to have your glasses cleaned and checked to ensure you are achieving the optimum vision.
Free parking
The advantage of our out of town locations is that parking is free and spaces are plentiful.